Also, Suncorp had the strongest growth in many years in CTP insurance in Queensland, NSW and the ACT. Johnston said Suncorp’s market share in CTP in Queensland had been in the low- to mid-forties for years but was now back around 50 per cent.
COVID-19 proved to be an unusual period for Suncorp. Lower claims frequency in motor added a $57 million benefit in the first half but this was offset by additional provisioning for potential business interruption claims.
Johnston is lifting Suncorp’s digital engagement with digital sales in home, motor and CTP up 13 per cent. About 54 per